GIVING YOU THE CHOICE TO POSTPONE OR CANCEL YOUR STAY
Updated on January 20, 2021
This cancelation policy applies for individual bookings* and replaces all earlier versions.
Regardless of the booking date and stay, guests who booked a fully refundable or modifiable rate may cancel or modify (1) their booking without incurring a penalty (2).
Regardless of the booking date, guests who booked at a non-refundable and/or non-modifiable rate will exceptionally have the option of:
Special terms and conditions
In regions particularly affected by travel restrictions, the measures issued by each country shall replace the overall commercial policy above**.
These measures may apply to guests who have booked via a travel agency, online booking platform or another third-party channel.
Nevertheless, we encourage our hotels to redirect their guests to the booking entity concerned for any request to modify or cancel a stay.
* As defined in the LOUVRE HOTELS GROUP general terms and conditions of sale, available on our websites.
** Exceptions or restrictions to this cancelation policy may apply to certain establishments and in certain countries, at the hotel’s discretion. Please contact your establishment directly to learn more about the applicable conditions.