Cancel or modify a reservation with loyalty points

If you have booked with Flavours or Ambassador Club points, please modify or cancel your booking through the respective website: www.flavours-benefits.com or www.ambassadorclub.com.

Cancel a reservation

After making a reservation, a confirmation number will be displayed and you will receive a confirmation e-mail.
This number, together with your e-mail address, offers the possibility to modify or cancel your reservation. If you are unable to cancel the reservation within the time requirements stated in the hotel's cancellation policy (noted on their rate pages), some hotels might apply a one night or more cancellation charge.

Please fill out your e-mail address and confirmation number.

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